The benefits of working with a Technology Broker and Advisor

You're faced with a choice: You could navigate the complex world of carrier direct sales reps, sorting through countless quotes and dealing with various points of contact before and after the sale or you could opt for a seasoned Technology Broker and Advisor who becomes your sole contact point, offering continuous support and service while presenting you with a plethora of options.

At Dovetail Networks, we specialize in simplifying the search for top-notch telecommunications and technology solutions tailored to your business. Committed to your long-term growth and success, we offer a consultative, unbiased approach designed to maximize your competitiveness and success.

Recognizing the uniqueness of each business, we don't force-fit products onto our clients. Instead, we tailor solutions to your specific needs because we work for you, not for any particular carrier. Plus, with our "carriers compete" process involving over 500 national and regional providers, rest assured you'll always secure the best price for all products and services.

Our Process and what you can expect.

Everything begins with a meeting, a phone call or even just an email, it's your choice, we want you to be comfortable. We want to know not just what your technology needs are but also how your business works and what your goals are for the future. No matter what the complexity of those needs, whether it is simply looking for ways to reduce your costs or designing a multi location unified communications solution with integrated SD WAN services, we take the time to provide the right solution covering all the details.

After our detailed discussion, we then look to our portfolio of over 500 carriers/providers to begin matching you with the best technology options. Although, based on your location and the products needed, we can usually narrow it down to a few providers that work best for your situation and goals. Then once a carrier and product(s) are selected at the terms and price you are comfortable with, we deliver to you all the required paperwork and review for accuracy before submitting to the carrier(s).

We then coordinate an installation date that works within your schedule, keeping you up to date on any changes along the way as they may occur. We will also keep your IT staff and vendors in the loop, ensuring a smooth installation for all those involved.

After your products are successfully installed, we make sure that any previous carrier products and services are cancelled to alleviate the chance of a billing overlap. Then when you receive your first bill from the carrier(s), we will go over them with you to make sure the billing reflects what you agreed to and is accurate.

After the bill review, we are here for you whenever you need us, whether it is a simple question about a feature of your new service, a billing question or questions regarding a new service or upgrade. We are always a quick, call, text or email away.

So, as you can see, we make the process stress free by keeping track of all the details, laying out a predictable and measured process, keeping you informed every step of the way.

Don't put off your technology projects any longer. Click on "Contact Us" or the Calendly link below and let's start the process of providing you with the information you need to start improving your business today.

Schedule a discovery call today: https://calendly.com/dovetail-networks

Your Technology Broker and Advisor.

The benefits of working with a Technology Broker and Advisor

What is a Technology Broker and Advisor?

Our Process and what you can expect.